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Cash Card PINs and Temporary PINs

Take care not to tell anyone your cash card PIN or otherwise make it known.

PIN

Your cash card PIN is an important piece of information used for customer confirmation when making transactions at ATMs, etc. Do not tell anyone your cash card PIN or otherwise make it known.

Avoid using alphanumeric characters that can be easily guessed by others, such as your name, date of birth (combinations of Western calendar year/Japanese calendar year, month and day), your registered telephone number, the same numeric characters repeated, or your vehicle license plate number.

Please periodically change your cash card PIN.

PIN

You can change your cash card PIN from Seven Bank ATMs or through the Direct Banking Service. You can use your cash card with your new PIN immediately after changing it.

How to change your Cash Card PINDetail

Please choose the method most convenient for you.

 Seven Bank ATM

Insert your cash card and change your PIN by selecting "Change PIN."

ATM Locator

  • On the ATM screen, enter your "temporary PIN" in the "Current PIN" field.

 Direct Banking Service

If logging in for the first time, please click on ""
Otherwise, click on ""

  • If youapplied for an account on or before October 16, 2016, you are required to set your PIN after you have received your cash card.

How to set your Cash Card PINDetail

After opening an account, use either of the methods below to change your temporary PIN to a cash card PIN of your choosing, and begin using your card.

  • Temporary PINs for family cards can only be changed to cash card PINs at Seven Bank ATMs.

Step.1Please have your "temporary PIN" and cash card ready.

キャッシュカード表,仮暗証番号

Please have the following ready.
(Provided by Seven Bank following account opening)

  • 1.Temporary PIN (provided via email or postal mail (postcard))
  • 2.Cash card (sent out via postal mail)

Step.2Please choose the method most convenient for you.

 Seven Bank ATM

Insert your cash card and change your PIN by selecting "Change PIN."

ATM Locator

  • On the ATM screen, enter your "temporary PIN" in the "Current PIN" field.

 Direct Banking Service

If logging in for the first time, please click on ""
Otherwise, click on ""

You cannot make transactions with a temporary PIN.

Temporary PIN PIN

You cannot withdraw funds from ATMs, use the Direct Banking Service, or conduct other such transactions with a temporary PIN. Have the "temporary PIN" you received via email or postal mail (postcard) and your cash card ready, then change your PIN to any "cash card PIN" desired.

For Forgotten or Expired Cash Card PINs/Temporary PINs

If you have forgotten or can no longer use your cash card PIN, please reset your PIN.

How to issue a temporary PIN

  • 1.[Customers (registered for) using Direct Banking Service]
    Logon to issue temporary PIN (cash card of account holder and family card)
    • (1)Logon to Direct Banking Service. Then, go to "Cash Card Settings" under "Customer Service" and follow the procedure and directions on the screen for "Reset PIN (when the user cannot remember the previous PIN)."
    • (2)How to change a temporary PIN to a cash card PIN of your choosing
      After completing the procedure in step 1, use the URL provided in the email sent from Seven Bank to access the Change Pin screen, or go to a Seven Bank ATM, and follow the procedure provided.
      Enter the temporary PIN noted in the email (or postcard), and then provide a new cash card PIN of your choosing.
    When logging on for issuing a temporary PIN, you can access here to reissue a temporary PIN.
  • 2.[Customers who have registered for Direct Banking Service, etc.]
    Issue a temporary PIN without logging onto Direct Banking Service (only for account holder cash cards)
    When issuing a temporary PIN without logging on, you can access to reissue a temporary PIN.
  • For family cards, "Notification of Temporary PIN" postcards will be mailed out (not by email) a few days after receiving your request. As cash card PIN resetting is not available through the Direct Banking Service, please reset PINs at an ATM.

  • If you have forgotten the temporary PIN provided in the email when resetting your cash card PIN, please follow the procedure from the beginning to reset your cash card PIN again.

  • For Debit Service account holders who lost their Debit PIN, confirm here.

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