Privacy Policy
(Handling of Customer Information)

Seven Bank, placing utmost priority on the trust and confidence of customers, will handle information concerning customers as received from them in consistency with their request, and make efforts to keep such information accurate and confidential, according to the following policies:

1. Purpose of collecting information

   Seven Bank is collecting information concerning customers to the extent of minimum necessity in order to conduct transactions with customers in safe and reliable manners and to provide better products and services to customers. Such information is used for such purposes as verifying the identity of customers and introducing new products and services to customers, and will not be used for any other purpose.

2. Type of information to be collected

   The most typical type of information is a customer's address, name, date of birth, telephone number, occupation, and email address.

3. Method of collecting information

   Seven Bank is principally collecting information that is described on or input into application forms, contracts and transaction documents under sufficient safety control measures implemented by Seven Bank. Seven Bank also collects information via the internet, etc.
   Upon collecting information, Seven Bank discloses the purpose of use, scope of use, recipient of the information and other matters as needed.

4. Use and provision of information

   Seven Bank does not disclose information to any third party without obtaining the customer's consent, excluding the following cases:

   • the customer has agreed to such provision;
   • such provision is deemed to be required by applicable laws and regulations, etc.;
   • if necessary for the protection of human life, safety, or property, and it is difficult to obtain the customer's consent;
   • if necessary in particular in order to improve public hygiene or promote sound upbringing of children, and it is difficult to obtain the customer's consent; and
   • if cooperation is necessary in performance of operations by an institution of the national government, local governments, or persons delegated thereby, under laws or ordinances, and it is expected that such performance would be hindered by obtaining the customer's consent.

5. Method of managing information

   Seven Bank is constantly taking appropriate measures to keep customer information accurate and up-to-date. Seven Bank is also taking any and all measures to prevent unauthorized access to, and loss, alteration, divulgence and the like of, customer information.

6. Requests from customers for disclosure, correction or discontinuation

   (Disclosure and correction)

   If a customer requests disclosure of his/her personal information, Seven Bank, upon verifying the customer, will comply with such request so as long as there are no special circumstances. If received information is inaccurate, Seven Bank will change it to accurate information. Please contact the Telephone Center as set forth in Section 8 below.

   (Discontinuation)

   If you do not wish to receive information from Seven Bank via direct mails or phone calls, please contact the Telephone Center as set forth Section 8 below. Seven Bank will discontinue such provision.

7. Compliance, etc. with laws and ordinances

   Seven Bank will comply with laws and ordinances and other norms concerning personal information, and continuously review and make efforts to improve its personal information protection system.

8. Inquiries (Available Hours: 8:00 to 21:00, 7 days a week)

   Seven Bank will make efforts to appropriately and promptly respond to inquiries and the like from customers. Please contact the following:
   <Telephone Center> Toll Free: 0088-21-1189 or 03-5610-7730 (charged)
   (English) (8a.m. to 9p.m. everyday) 0120-937-711 (Toll Free) or 03-5610-7791 (charged)

*The above is the translation of the Japanese version just for customers' convenience and support. If there is any inconsistency in meaning or contents between the above and the Japanese version, the Japanese version will control.