Seven Bank International Money Transfer Service

SEVEN BANK International Money Transfer ServiceInternational Money Transfer Service

Transfer funds from Seven Bank ATMs 24 hours a day, 365 days a year*1

Transfer funds from Seven Bank ATMs 24 hours a day, 365 days a year *1 Transfer funds from Seven Bank ATMs 24 hours a day, 365 days a year *1 Transfer funds from Seven Bank ATMs 24 hours a day, 365 days a year *1

Seven Bank×WESTERN UNION Transfer funds from Seven Bank ATMs 24 hours a day, 365 days a year*1

Seven Bank International Money Transfer Service

To use the overseas money transfer (international money transfer) service of Seven Bank, you will need to open a Seven Bank account and apply for an international money transfer service agreement.

SEVEN BANK Features of the international money transfer service

  1. 1

    You can transfer money, in principle, 24 hours a day, every day *1 through Internet banking and mobile banking or through a Seven Bank ATM

  2. 2

    The send charge is 990 yen for 10,000 yen or less, and 1500 yen for 50,000 yen or less. *2

  3. 3

    The receivers will be able to collect money at 480,000 receiving locations*3 affiliated with Western Union in about 200 countries. They will not need a bank account to receive money*4. For example, in Philippine, they will be able to receive money at banks and pawn shops. *4
    ※New way of receiving money in China now available. Click here for details.

  4. 4

    Money is available for collection in a few minutes after the application for the transactions!*5

Seven Bank International Money Transfer Service
For existing customers
News
Inquiries about the international money transfer service of Seven Bank

Seven Bank Telephone Center
8:00 - 21:00, seven days a week

In English
0120-937-711
In Japanese
Seven Bank Account Holder
0088-21-1189
Inquiry about Seven Bank account and ATM
0120-77-1179
Inquiries about receiving money *6 of the international money transfer service

Western Union Call Center
9:00 - 22:00 Monday-Sunday for Chinese and Japanese
* English and Tagalog services are available 24 hours a day.

From Japan
0034-800-400-733
From Overseas
+61-2-9226-9554
  • *1 Seven Bank ATMs cannot be used from 0:30 to 5:30 on the day following the third Sunday of each month due to system maintenance. The operating hours of ATMs in certain stores including Ito-Yokado stores are different from those of the other Seven Bank ATMs. If a store where a Seven Bank ATM is installed is not open on a 24-hour basis, you will not be able to use the ATM when the store is closed, irrespective of the operating hours of the ATM. The Internet banking and mobile banking cannot be used from around 23:30 on the third Sunday of each month to around 5:30 of the next day due to system maintenance.Money transferred can be received only during the business hours of the payment center.
  • *2 There may be an additional charge for use of an ATM (withdrawal) depending on the time of day. In certain countries, stamp tax and other taxes are subtracted from the amount transferred when it is withdrawn. There may be additional charges for additional transactions between the receiver and the receiving location. The receiver will be responsible for the additional transactions, and Seven Bank will not pay any charges or assume any responsibility regardless of the reasons for transactions.
  • *3 As of June 30, 2012.
  • *4 Money will be able to be received only at receiving locations affiliated with Western Union. Money will not be able to be received at receiving locations in countries other than the country designated by customers. If the customer needs to designate a state when designating the country, money may not be able to be received at receiving locations in states other than the state designated by the customer or an adjacent state. In principle, even if the receiving location is a bank, money cannot be transferred to receivers' bank accounts except in certain countries such as China. The payment will be made only within the scope of the restraints. For this reason, money to be received by Seven Bank may not be able to be withdrawn at all or some of the receiving locations in a country. A separate transaction such as the transfer to receivers' deposit accounts and the translation into another currency (including the translation of currencies with a small unit into another currency) may be required to receive the money. In some countries, the currency may be paid after it is translated into another predetermined currency at the predetermined foreign exchange rate at the time of payment or at some other point in time. For more information on the method of receiving money and receiving locations, please refer to the "How to Receive Money" page and the "Maximum Amount of Transfer, Countries, Locations, and Currencies" page, respectively.
  • *5 Money may not be able to be withdrawn in a few minutes because of the confirmation of transactions under laws and regulations or other reasons.Money transferred can be received only during the business hours of the payment center.
  • *6 Inquiries about countries where money can be received and currencies that can be received (sent) will be accepted at the Seven Bank Telephone Center.
  • * You can apply for an international money transfer service agreement at a manned store of Seven Bank but cannot transfer money from there.
  • ◇The Seven Bank international money transfer service will be offered by Seven Bank and will not be provided by Western Union on its own. Western Union will support Seven Bank as a business partner in withdrawals at receiving locations. Neither Western Union nor receiving locations will be a party to the transactions.
  • ◇In principle, the services and transactions of Seven Bank will be described in Japanese. For the convenience of customers, other languages are also used. However, the use of other languages will be limited, and if there is any difference between the meanings of Japanese and other languages, the Japanese meaning will take precedence.