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Important Notes about Payout Restrictions(*3,*5,*9,*10)

This information is provided by Western Union for the important notes when receiving payments in major payout countries using the International Money Transfer Service of Seven Bank. All information contained herein are subject to change without prior notice.
For informations such as updates and payout countries not included here, please contact the Western Union Customer Center WESTERNUNION .

Western Union Customer Center WESTERNUNION 【Open all year round】

English and Tagalog Available 24h
9:00 - 22:00 (Chinese and Japanese)

From Japan
0034-800-400-733
From Overseas
+61-2-9226-9554

As of June 23, 2017

No, Payout Country Important Notes about Payout Restrictions
1 Bolivia
  • ●Payees must be 18 years or older.
  • ●Maximum principal payout amount is $7,500 USD per person/per day.
2 Brazil
  • ●Conversion from Japanese Yen to Brazilian Real is made at the time of payment to the recipient.
  • ●Maximum immediate payout amount is 4,000 BRL. (Banco do Brasil/Bradesco)
    For payments over 4,000 BRL, the payee must give 48 hours advance notice to the expected receiving bank branch before picking up funds.
  • ●Agent Information (Maximum Payout amount)
    Banco do Brasil  $1,000 USD Equivalent (Direct to Bank Receiver Driven: $3,000 USD Equivalent)
    Bradesco     $3,000 USD Equivalent
    Other agents   $3,000 USD Equivalent
  • ●Payouts are subject to local tax on the principal amount.
  • ●Payees must be 18 years or older.
3 Cambodia
  • ●A transaction in an amount exceeding US$10,000 requires notification to the National Bank of Cambodia.
4 China
  • 【Important notes on "Direct to Bank account" Service】
  • ●The maximum payout amount per transaction is 50,000 Chinese Yuan (CNY) equivalent.
  • ●The maximum transfer amount per day is 80,000 Chinese Yuan (CNY) equivalent. (*)
  • (*) The total amount sent to the same receiving bank account, including transferred funds from other companies
  • ●The amount equivalent in and/or exceeding to $15,000 USD when crediting to the same account within 30 rolling days may be restricted for payout.
  • 【Important notes on Cash Pick-up】
  • ●The payout limit is $10,000 USD per transaction at the agents below:
    Postal Savings Bank of China, Bank of Jilin, Zhejiang Chouzhou Commercial Bank, China Construction Bank, Longjiang Bank, Yantai Bank, and Bank of China.
5 Colombia
  • ●Maximum principal payout amount is $7,500 USD or local equivalent per transaction. Non-residents, however, are $3,500 USD Equivalent.
  • ●Payouts are subject to a 0.4% tax on the principal amount.
6 Guam
  • ●For amount of payout per transaction over $3,000 USD, Social Security Number (SSN) must be provided.
7 India
  • ●Maximum principal payout amount is $2,500 USD or local equivalent per transaction.
  • ●Maximum cash payout amount is 50,000 Rupees. If the amount exceeds, money will be paid out in local crossed check.
    There is no cash payout limit, however, to foreign nationals with tourist visa.
  • ●A payee can only receive a maximum of 30 transactions per calendar year.
  • ●Money transfers are restricted to individuals 18 years and older.
8 Indonesia
  • ●Maximum principal payout amount per transaction is 99,999,999 Rupiahs.
  • ●For amounts from 250,000 Rupiahs up to 1,000,000 Rupiahs, the tax on charge (Government stamp duty) is 3,000 Rupiahs. For amounts over 1,000,000 Rupiahs, the tax on charge (Government stamp duty) is 6,000 Rupiahs.
9 Pakistan
  • ●Payees must be 18 years or older.
10 Paraguay
  • ●Payout amount over $2,500 USD or local equivalent may be paid out in cash and check.
11 Peru
  • ●Money transfers are subject to a 0.05% tax on principal.
  • ●Transaction can only be paid to a person older 18 years old. In the case of emancipated person, in order to collect a transaction, they will have to provide the legal documents that proves their status.
12 Philippines
  • ●Documentary Stamp Tax (DST) is 0.3 Peso for every 200 Peso principal increments or 0.15% of the principal amount to be received.
  • ●Payees under the age of 18, payout amounts may be restricted when receiving payments depending on the availability of agents.
  • ●The receipt in a dollar may not be able to be performed depending on the location.For US Dollar Payouts locations, call the Philippine Customer Hotline (Western Union)for the nearest location.
13 Romania
  • ●Payees must be 18 years or older.
  • ●Agent Information (Maximum Payout amount)
    • * $10,000 USD equivalent in Euro or New Leu per person/per transaction/per day at Bancpost, Banca Romaneasca, Banca Transilvania,Raiffeisen Bank, Banca Comerciala Carpatica, Angelo Costa Romania locations and CORA Hypermarkets.
    • * $9,500 USD equivalent in Euro or New Leu per transaction/per day at BRD -Groupe Société Générale;
    • * $7,500 USD equivalent in Euro or New Leu per transaction/per day at Millennium Bank.
    • * $5,000 USD equivalent in Euro or New Leu per transaction/per day at Posta Romana.
14 Senegal
  • ●Payees must be 18 years or older.
  • ●Maximum principal payout amount is $7,500 USD per person/per day.
15 Turkey
  • ●Payees must be 18 years or older.
16 Uganda
  • ●Payees must be 18 years or older.
17 United Kingdom
  • ●Payees must be 18 years or older.
  • ●For payouts of 2,000 Pounds Sterling and over, Payee must present 2 Acceptable Documentary Evidence of Identity.
    (One form of identification should be issued by UK government and verifying the current / permanent address in UK.)
    Therefore, temporary visitor is not able to receive money for amounts of 2,000 Pounds Sterling and over.
18 United States
  • ●Payout location is limited to the designated receiving location when sending money.
  • ●Send money transfer of large amount may not be received when sending to the USA Southwest border states of Arizona, Texas, California and New Mexico.
  • ●For money transfers of $3,000 USD and above, Payees must also provide their Social Security Number (SSN) or one of the following forms of valid identification: Passport or Alien ID, also Date of Birth and Occupation must be provided.
19 Vietnam
  • ●For VND denominated send money transfer, maximum principal payout amount per transaction is 99,999,999 VND.