Mail Title Title Number Details of the reason for the deficiency
【セブン銀行】口座開設に関するご案内
（9language）		 ( 001 ) Unfortunately, as a result of the screening of the application. We were unable to accept your application. We cannot answer the details about the contents of the screening.
( 002 ) According to the contents of your application, you have already opened a savings account. We can only provide one account per person, and we cannot accept new applications.
If you do not know that you already have an account, Kindly contact Sevenbank.
( 003 )

We cannot continue to process your application because the information that you have entered does not match the details on your identification documents.
Please check the following information below and apply again.

Check List (Please confirm the information below)
Name・Address・Date of birth
  • The current name, address, date of birth on your Identification documents are written correctly.
  • Not applying at the old name and old address.
  • You must enter correctly the name, address and date of birth as indicated on your Identification documents.
Nationality
  • Correctly select the same nationality as the Identification documents.
Sender's name
(when applying for remittance service)
  • You must enter the information of the same person as the account holder.
  • You must not entered the exact same information in your First, Middle, Last name.
  • You must enter the First, Middle and Last name correctly as indicated on your Identification document.

* If above does not apply, Please confirm also the information in ( 005 )
( 004 )
(when applying for remittance service)

We cannot proceed with the opening of account because there is some inadequecies regarding the receiver's information you have entered or it does not meet our company's terms of conditions.
Please check the following information below and apply again.

Check List (Please confirm the information below)
Receiver's Information
  • You must not enter the same information in your receiver's First, middle and last name.
  • The relationship with the receiver must be correct. (Common mistakes, 『Cases where the relationship is the card owner but the name is different』,『Cases where the relationship is other but the name is the same as the card owner.』)
Source of funds
  • If you select other, the details must be entered correctly.
    (Common mistakes are cases where someone else's money, sales, details other than the funding source have been entered)
Purpose of remittance
  • You must not enter details about commercial or investment purposes, remittance of other people's funds and anything other than remittance purposes.
( 005 )

We cannot proceed with the opening of account because the identification documents (ID) that you have provided does not meet our company's terms of conditions.
Please check the following information below and apply again.

Check List (Please confirm the information below)
Name・Address・Date of birth
  • You must enter the correct information (There is no mistakes in spelling or notation)
  • For japanese citizen, You must not enter alphabet name on the Kanji name field.
Identification documents
  • Requirements such as Name・Address・Date of Birth・Expiration date・Issuer's seal and My number (when applying for remittance service) must be complete. (Currently valid)
  • If there is an expiration date, it must be within the expiration date. (For residence certificate, it must be within 6 months of issuance )
  • Must have a period of stay of at least 3 months.
  • Identification documents must be complete and no missing uploads.
  • The details of the uploaded Identification documents must be clearly readable.
  • The entire uploaded Identification documents must be shown. (Not cut off)
    * Especially in the case of the Residence certificate, Please make sure that the entire image is clear.
  • Complete requirements for verification, such as certificate of employment, company ID with your full name, name of employer and other details (if entry in Japan is less than 6 months).
Nationality・Others
  • Enter the nationality correctly.
Sender's name
(when applying for remittance service)
  • You must enter the information of the same person as the account holder.
  • You must enter the First, Middle and Last name correctly as indicated on your Identification document.
( 006 ) We cannot proceed with the opening of account because there is some inadequecies regarding the information you have entered.
Please check all the contents of ( 002 ) ~ ( 005 ) above and re-apply again.