Current Position:HOMEUse ATMCash Cards and Credit Cards Issued OverseasHow to use the ATM

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How to use the ATM

Select the language after inserting the card. (English, Chinese, Korean,Thai, Malay, Indonesian, Vietnamese,French , German, and Portuguese.)

Withdrawing with a Visa card

[Step 1] Insert the card. * Insert the card with the magnetic stripe down. [Step 2] Select the language you're using the ATM in. [Step 3] Select the Withdrawal button. [Step 4] Select the account you are withdrawing from.

[Step 5] Enter your PIN number and press ENTER. [Step 6] Select the amount of money (Japanese Yen) you are withdrawing. [Step 7] Take the cash out of the ATM. Don't forget to take out your card and the ATM receipt. The ATM screen and the receipt are available in  twelve languages. Some ATMs may not offer all 12 languages.

ATM Usage Notes
  • The limit per withdrawal for international issued cards is 50,000 yen.
  • Note, for transactions that incur service charges, a fee is charged for the number of transactions.
  • If the withdrawal limit is exceeded, reduce the withdrawal amount and perform the transaction again.
  • If an incorrect PIN error is triggered, contact the company that issued the card.
  • ATMs may not be available due to system maintenance etc.

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