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How to use the ATM

Select the language after inserting the card. (English, Chinese, Korean, Portuguese)

Withdrawing with a Visa card

[Step 1] Insert the card. * Insert the card with the magnetic stripe down. [Step 2] Select the language you're using the ATM in. [Step 3] Select the Withdrawal button. [Step 4] Select the account you are withdrawing from.

[Step 5] Enter your PIN number and press ENTER. [Step 6] Select the amount of money (Japanese Yen) you are withdrawing. [Step 7] Take the cash out of the ATM. Don't forget to take out your card and the ATM receipt.The ATM screen and the receipt are available in four languages: English, Korean, Chinese, and Portuguese.

ATM Usage Notes
  • The limit per withdrawal for international issued cards is 100,000 yen.
    The limit per withdrawal for UnionPay card, however, is 200,000 yen.
  • Note, for transactions that incur service charges, a fee is charged for the number of transactions.
  • If the withdrawal limit is exceeded, reduce the withdrawal amount and perform the transaction again.
  • If an incorrect PIN error is triggered, contact the company that issued the card.
  • ATMs may not be available due to system maintenance etc.

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