Seven Bank International Money Transfer Service

Seven Bank International Money Transfer ServiceInternational Money Transfer Service

Inquiries

International Money Transfer Service App

in English! International Money Transfer App Lots of new convenient features to help support your remittance transactions!

  • You can easily check the savings deposit balance and rate on the main screen display. You can immediately check your savings deposit balance and the reference exchange rate! You can immediately make calls to the Customer Center for any queries!
  • RATE CHART You can view past exchange rates using the Chart. You can set the rate you want and push notifications will alert  you once it is reached♪
  • Money Transfer Organizer Supports your tax deduction for your dependents. When you take a photo of your ATM receipt, you can easily view when, who and how much is the amount of your remittance.
  • Let's Simulate! By using simulation, you can calculate how much is the receiving amount in the local currency as well as the sending amount in Japanese Yen.
  • Seven Channel You can check new updates from Seven Bank as well as local information in your area.

How to Download

"SEVEN BANK Money Transfer" can be searched and downloaded from App Store / Google Play.
Please proceed to the App store / Google Play by accessing this page on your smartphone with compatible terminals.

Download on the App Store

GET IT ON Google play

  • * "iPhone", "App Store", and "iTunes" are trademarks or registered trademarks for Apple Inc, which are registered in the U.S. and various other countries.
  • * "Android" and "Google Play" are trademarks or registered trademarks for Google Inc.
  • * All on-screen images are simulated pictures. They may be subject to change at any time without prior notice.

About the app

SEVEN BANK-International Money Transfer Service

iOS App name SEVEN BANK-International Money Transfer Service
Google Play App name SEVEN BANK Money Transfer

This is the Seven Bank official app. We support 9 languages: ​​Japanese, English, Tagalog, Chinese, Thai, Vietnamese, Indonesian, Portuguese, Spanish.

The exchange rate notification service is a push notification service where you will be notified when the set amount is reached.

Exchange rate chart are displayed starting from today's rate, 7 days ago, 30 days ago, 3 months ago and up to 1 year ago. You can jump into any graph to compare the currency trends and find the best rate.

You can also learn step-by-step process for banking transactions such as International Money Transfer Service by watching our video tutorials.

In addition, you can easily search the payout locations (Pick-up location).

Main functions

  • Exchange rate notification
  • RATE CHART
  • Video support
  • Balance Inquiry
  • Receiving areas
  • Simulation
  • Money Transfer Organizer
  • Customer Center outbound call function
  • Announcements alert notification service
  • * All functions are displayed in 9 languages​​. Language can be selected.
  • * You can view past history of exchange rates from period of May 2015.

Compatibility

For iOS compatible with iPhone 4S or later, iPad 2 or later, iPod Touch 5th generation, iOS 7.0 or later.
For Android 4.1.1 or Later~ (terminals equipped with camera and data communication functions)
  • * There is a possibility that this application may not run properly such as when use on tablet terminal or another smartphone that is not a designated model, or errors as a result of dependency on the user's type of model.

Terms of Use for the "Seven Bank International Money Transfer App"

The Terms of Use for the "Seven Bank International MoneyTransfer Service App" ("TOU") define conditions for the use by customers of the Seven Bank International Money Transfer App ("This Service") provided by Seven Bank, Ltd. ("Bank") that uses the Seven Bank International Money Transfer App ("This App") downloaded onto the customer's smartphone ("Device").
Customers can download this app and use this service only if they agree to the TOU.

Article 1. Scope of the TOU

When using this service, the items defined in the TOU take priority over other TOU defined by the Bank ("Banking Terms of Use and Other Rules"), such as the Seven Bank Banking Terms and Conditions. If there are no special exceptions, the items defined in Banking Terms of Use and Other Rules are also applicable to this service, and the Banking Terms of Use and Other Rules are applied for any items not defined in the TOU.

Article 2. Definitions

  • Direct Banking Service means the service that allows the Seven bank account ("Account") holders to perform transactions, such as balance inquiries and domestic transfers, and use various procedures from a computer, smartphone, mobile phone, and other devices.
  • Logon function is a function to log on to our Direct Banking service using logon information.
  • Logon Information is the general term for (i) the logon ID and password required to log on to the Direct Banking Service.
  • App Passcode means a 4-digit number chosen and set by the user of this app's log in function, and is used to authenticate the user when logging on to this app's log in function.
  • "Retrieval Information" is information obtained from Direct Banking Service (this includes, but is not limited to account name and account balance).
  • If the terms defined in Seven Bank overseas remittance service provision is used, unless the meaning is interpreted differently in the context, it shall have the same meaning with the overseas remittance terms and conditions.

Article 3. Details of This Service

The details of this service are the following functions provided that this app uses.

  • (1)Remittance Rate Notification Function
    When the foreign exchange rate (hereinafter referred to as "remittance rate") used to convert remittance funds into receipt funds by overseas remittance service reaches the remittance rate preset by the customer in this App, the service sends push notifications. In addition, when using the remittance rate notification function, you shall agree to the "Terms of Use for the Remittance Rate Notification Service " that is specified separately.
  • (2)Remittance Management
    The overseas remittance management function is to organize your transaction slip in your APP, by taking a photo of the receipt issued by the ATM machine of Seven Bank. However, when using the remittance management function, you shall agree to the "Terms of Use for the Remittance Management Service" that is specified separately.
  • (3)Exchange Rate Chart Inquiry Function
    It is a function to check the remittance rate in International Money Transfer Service.
    The exchange rate to be applied at actual time of using International Money Transfer Service may differ from the exchange rate notification sent by this service.
    When you transact, you may check the applied rate that will be displayed at the time of your transaction.
  • (4)Information Notification function
    In addition to various announcements from our company, it is information browsing function such as administrative information and shopping information.
  • (5)International Money Transfer Customer Center Function
    It is a call function to our International Money Transfer customer center.
  • (6)Video support function
    Video viewing function such as International Money Transfer Service ATM operation method and various services available in account.
  • (7)Pick up location function
    A function that searches the pick up location of each countries in International Money Transfer Service.
  • (8)Log-on Function
    A function that enables inquiries for the balance of ordinary and time deposits, and the amount outstanding for card loans for customer Seven Bank Account/s by accesing the Direct Banking Service.
  • (9)Direct Banking Service Registration Function
    This function enables initial registration of the logon ID, password, and other items specified by the Bank required to use the Direct Banking Service.
  • (10)Debit Service Registration Function
    This function accesses direct banking service from this application from log in information and performs the procedure of application (switching) of debit service. To use this function, application for Seven Bank account and registration for use of Direct Banking service must be duly completed. Also, if you have already signed up for Debit service, you can not re-apply again. In addition, when applying for debit service, you agree to the Terms of Use of Seven Bank Debit Service separately determined.

Article 4. Log in Function Restrictions

  • Among other functions, A log-on function retrieves and displays account information from the Seven Bank Direct Banking Service.
  • After the customer completes the initial setup defined in the previous item and starts the app, the customer enters the app passcode. If the Bank confirms that the passcode entered by the customer matches the set passcode, the customer can use the app.
  • When retrieving retrieval information from the data retrieval website, customers must agree to the following restrictions:
    • (1)If the specifications of the data retrieval website change, or the retrieval information cannot be retrieved due to the system operation or the customer use status, this function may not be available.
    • (2)The information that the app displays is information processed and/or edited based on the retrieval information. If there are doubts about the information displayed on the app or the latest information must be checked, check the information by directly accessing the data retrieval website.
    • (3)As the retrieval information is retrieved from the data retrieval website and updated when the customer logs on to the app and when the customer updates the information on the app, the information displayed on the app may be different to the latest information on the data retrieval website.
    • (4)Moreover, from the time that the customer logs on to the app or updates the information until the information is updated, information displayed prior to the update is displayed on the app.
    • (5)If the customer cannot log on to the data retrieval website with the logon information registered on the app because the customer changed the logon information but did not update the information registered on the app or similar reasons, the customer may not be able to use the data retrieval website.

Article 5. Use of This Service

  • Registration is required to use the Seven Bank account and International money transfer service, you need to open a Seven Bank account and to apply for an international money transfer service agreement.
  • This app is free to use. However, customers are responsible for any communication charges that are incurred when downloading and using this app.
  • To use this app for the first time, the customer must perform the initial setup procedure below. If the customer does not perform the initial setup procedure below, some or all of the functions on this app will not be available.
    • (1)Customer Language Setting
    • (2)Currency Display Setting
    When the set-up for this App is completed, the customer can now start using the App with the language and currency that has been set.
  • To use other functions, logging on to Direct Banking Service is necessary.
  • In some parts of this application, links and banners can be used to transfer from the application to other websites. The linked website to which the user is transferred is managed by the respective company and is not managed by Seven Bank. As a result, note that Seven Bank shall not be responsible for the posted content of that website.
  • Regarding the notification for this app, push notifications may be delivered with or without the user's consent.
  • If the customers allow their current location in using this application, they will be subject to the terms and advertisements of the third parties related to the company.
    This ensures, therefore, that we will not retain any personally identifiable information from any individual customers.
  • Services and transactions provided by the Bank, including this service, are provided in Japanese. To convenience and help customers, content may be displayed in other languages. However, the content displayed in other languages is limited. Moreover, if there are any discrepancies in the translated content, the Japanese version takes precedence over the translated content.
  • If the customer deletes the app but wants to use it again or changes their device, the customer must download the app again.
  • Additionally, if the app does not function correctly, the customer must delete the app and download it again.
  • Note that if the customer deleted the app, initial setup is required, and the information saved in this app before it was deleted (this includes, but is not limited to, logon information, retrieved information, memos set for each transaction, and icons) cannot be restored.

Article 6. Device Management

  • The customer must strictly manage the device at the customer's responsibility.
  • When the customer sets the app passcode, avoid using date of birth, the same number repeatedly, telephone number, or any other password that can be easily guessed by another person. Also change the passcode with the procedures prescribed by the Bank and stringently manage the device so that other people cannot find out the passcode.

Article 7. Handling of Information

The Bank appropriately handles logon information, retrieval information, and other information related to customers based on the Privacy Policy posted on the Bank's website.

Article 8. Disclaimers

  • The Bank shall not be liable for any damage to customers caused by any failure or delay in provision of this service due to device faults, changing devices, device initialization, use when the device power is off or the device is out of signal range, communication device and computer faults, and line faults.
  • The Bank shall not be liable for any damage to customers caused by or related to the loss of information saved in the app or any failure or delay in provision of this service due to natural disasters, war, terrorism or the like that cannot be attributable to the bank, or unavoidable circumstances, such as measures taken by public agencies, such as a court.
  • The Bank shall not be liable for any damages caused by leaks or tampering of logon information due to the bugging of communication routes, such as public phone lines, dedicated phone lines, and Internet and other communication lines.
  • The Bank shall not be liable for any damages caused by unauthorized use of the app due to device loss, theft, or the like and account information being read by a third party.
  • The app can only be used on devices designated by the Bank. Also, this app cannot be used on illegaly modified devices.
  • The Bank shall not be liable for any damages caused by any failure or delay in provision of this service due to the customer not downloading the latest version of this app to the device.
  • Please be aware of the third party applications similar to this application.
    When using this application, go to the app market from our website to download the application.
    Note that the address shown in the browser address bar of application download screen of our website always begins with "http://www.sevenbank.co.jp/".
  • The Bank shall not be liable for any disadvantages that arise when customer uses this app unless there is deliberate or serious neglicence from The Bank.

Article 9. Intellectual Property Rights

  • Copyrights related to this app and any other intellectual property rights belong to the Bank.
  • The customer may not reproduce, copy, modify, store, forward, alter, or reverse engineer the app program and information related to the app.
  • The customer may not perform actions that infringe upon the Bank's rights related to this app or perform any other actions that may infringe upon said rights.

Article 10. Change, Addition, and Discontinuance of This Service

The Bank may change the content of this service (including discontinuing the service itself), such as the type of functions, due to circumstances related to the Bank. In this case, use of this app may be temporarily suspended in order to change the service.

Article 11. Changes to This TOU

The Bank may change the details of this TOU. In this case, the Bank will notify customers of any changes designated by the Bank.
If the customer uses this service after the TOU is changed, the Bank will assume that the customer agrees to the changes and apply the changed TOU.

Article 12. Governing Law and Jurisdiction

  • This TOU and other rules shall be governed by the laws of Japan.
  • The Tokyo District Court shall have exclusive jurisdiction over any litigation that arises in relation to this TOU and other rules.

Exchange Rate Notification Service Terms of Use

Please agree to the provisions of the following Terms and Conditions of Use for Exchange Rate Notification Service for Seven Bank application for smartphones.

Article 1 (Exchange Rate Notification Service Definitions)

  • The Exchange Rate Notification Service (herein referred to as "This service") is a service that sends push notifications when the exchange rate preset by the user has been reached (herein referred to as "Reached Amount") when using Seven Bank application for smartphones (herein referred to as "This application").
  • The exchange rate use in this service, is a foreign exchange rate prescribed by Seven bank calculated by converting Japanese yen to the foreign currency designated by the user. This foreign exchange rate includes the margin predetermined by Seven Bank.
  • In principle, the foreign exchange rate will be changed three times a day (as of April 11, 2012). However, push notifications will be sent at the time the specified rate has been reached. It may take time to push out notifications due to system maintenance and signal conditions or any other circumstances, and with such reasons, notifications to users may be delayed or may not at all be notified.
  • The exchange rate to be applied at actual time of using International Money Transfer Service may differ from the exchange rate notification sent by this service.
    When you transact, you may check the applied rate that will be displayed at the time of your transaction.

Article 2 (Expiry of Settings Condition)

The content of the push notifications that the user has set, may at some cases become invalid when the set rate is reached, or should the rate not be reached even after a certain period of time, the settings will be disabled by the discretion of Seven Bank. If you wish to continue receiving notifications, reset of settings is required.

Article 3 (Disclaimer)

  • When using this service, Seven Bank shall not be liable to you nor assume responsibility for any losses incurred on the user as a result of this service not properly functioning or of usage unavailability
  • This service is intended solely to provide reference information. Note that Seven Bank shall not be liable nor assume responsibility in any case caused as a result of user's transactions or any such kind of actions based on the information displayed in this service.
  • Duplication, distribution, reproduction and modification of the content of the notifications sent by Seven Bank is strictly prohibited.

Article 4 (Other Information Offered)

This service may at times send notifications such as promotion notices and much more, other than the information that the user has set up.

Article 5 (Changes in Services, Termination and Terms of Use and Conditions)

This service, contents, and the terms and conditions of use in this service may be changed or terminated any time at the sole discretion of Seven Bank without prior notice to the users and without acquiring user's consent.

Terms and Conditions of Using our Money Transfer Management Services

To use our smartphone application (henceforth "this application") for money transfer management services (henceforth "this service"), Users must adhere to the following terms and conditions:

Article 1 Money Transfer Management Service

  • Money Transfer Management Service is a service to manage historical transactions of international remittances done through Seven Bank's ATMs by taking an image of transaction receipts (henceforth ATM receipts) through the camera function of this application.
  • Images of ATM receipts taken will be recorded in your smartphone's album and also in this application as a text data. If users change their smartphone device, the image and text recorded in the application will not be automatically downloaded to their new device. Users must back up and copy the data to their new device manually.
  • When recording images through this application's camera function, there is a possibility of information mismatch between what is stated in the receipt and the recorded information (henceforth "recorded information) with the image taken by using the application due to poor image quality or other factors. Users of this application are advised to double check/confirm prior storing the image to the application.

Article 2 Limitation of Liability

  • Our company is not responsible or liable in any manner for any loss generated by mismatch between recorded information and information stated in ATM receipt.
  • Our company is not responsible or liable in any manner for the validity of ATM receipt images recorded through this service to be used as documents of proof of transactions to beneficiaries abroad. Contact related institutions to confirm the validity of the documents.
  • In each ATM receipt, a MTCN (Money Transfer Control Number) is stated and is used as code for conducting the remittance. Maintain the secrecy of the MTCN from any unrelated parties. Our company is not responsible or liable for any loss generated by management of ATM receipts' information by customers.

Article 3 Alteration ・ Termination of Services and Alteration of Terms and Conditions

Our company can at any time terminate this service, make alterations to this service and make alterations to the terms and conditions of this service without prior notice.

Inquiries about the international money transfer service of Seven Bank

Customer Center for International Money Transfers
10:00 - 20:00, Sunday-Friday, Except public holidays, and from 31 December - 3 January

In English

0120-033-253