Materiality 2: Creation of lifestyle through new financial services

Changes in the society and associated issues as seen by Seven Bank

As the society changes and technology evolves, values and lifestyle of customers diversify, requiring financial services that are even closer and more convenient. Seven Bank believes that innovation in financial services that are not influenced by prevailing concepts and equal opportunity is necessary.

  • Trends in the Number of Households with Dual-Income Households

    Source: Compiled based on the White Paper on Gender Equality, Gender Equality Bureau, Cabinet Office

  • Domestic Market Size and Forecast for Sharing Economy

    Source: Yano Research Institute, Survey on the Sharing Economy (Shared Economy) Market (2017) (Announced on November 15, 2017)

Changes in Seven Bank and its approach to the issue

Seven Bank will build new financial services that are not influenced by prevailing concepts while reflecting the diversifying lifestyles and the spread of sharing economy and offer new values conforming to the changes of time in daily life.

Contributions to SDGs

By working on this Materiality, Seven Bank will contribute to the achievement of Sustainable Development Goals (SDGs) 8 and 9 through offering of financial services that are of value for all people by leveraging the touchpoints with its real customers.

Seven Bank's Major Initiatives

New styles of ATM usage

Promoting cooperation with new settlement business operators that are opening up new areas of settlement

To further expand the number of our ATM users, we aggressively promoted new partnerships with fund transfer businesses other than just financial institutions as a new business category.

WebMoneyプリペイドカード/WebMoneyプリペイドカードLite(ウェブマネー)
ULTRA
au WALLET(ウェブマネー)
Kyash
JCBプレモカード(ジェーシービー)
SoftBank Card
ドコモ口座(NTTドコモ)
ハナ銀行(GLN)
バンドルカード(カンム)
pring
PayPay
三井住友プリペイド(三井住友カード)
m Pay
LINE Pay
6gram(ミクシィ)
アクアコイン/さるぼぼコイン
As of September 11, 2020

Offering “Smartphone ATM transaction service” for cash deposits and withdrawals without using a card

Advancing Smartphone ATM Services

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Smartphone ATM services allow customers to deposit and withdraw money without a card, using only their smartphones, by using an app to scan a QR code displayed on the ATM. We are working to offer this service by further increasing our partner companies so that more companies, not only our existing partner companies, but also settlement service providers that do not issue cash cards and/or those who provide settlement through smartphones can make use of Seven Bank ATMs.

Expanding top-up transactions for transportation-related electronic money

Smartphone ATM services allow customers to deposit and withdraw money without a card, using only their smartphones, by using an app to scan a QR code displayed on the ATM.We are working to offer this service by further increasing our partner companies so that more companies, not only our existing partner companies, but also settlement service providers that do not issue cash cards and/or those who provide settlement through smartphones can make use of Seven Bank ATMs.

CSRの推進体制

Convenient, easy-to-use services that keep pace with social changes and technological advances

"My Seven Bank" App

Providing New Customer Experiences with Convenient Accounts and Financial Services that Go beyond Conventional Concepts

Seven Bank launched its “My Seven Bank” smartphone app on April 20, 2020. Using the “My Seven Bank” app, a customer can apply to open an account and complete the procedure in as little as 10 minutes.*1 Without having to wait for the cash card to arrive, a customer can use the cardless ATM transaction function (“Smartphone ATM transaction service”) to withdraw and deposit cash and use personal loan services.*2 The “My Seven Bank” app can also be used for deposit and withdrawal inquiries, inquiries about nanaco*3 electronic money balance and points, confirmation of debit service usage details, personal loan service applications, and checking “Small Change Investment App TORANOKO”*4 investment balances linked to an account.

After opening the account application screen from the “My Seven Bank” app, the customer enters the required items, then completes the personal authentication process by using the smartphone’s camera to photograph and send personal identification documents and a picture of his or her face.

  1. *1 For an application received between 9:00 and 19:00 on business days from a customer possessing a driver’s license issued in Japan. Using the robotic process automation (RPA) functions for account-opening operations of our consolidated subsidiary Bank Business Factory Co., Ltd., the customer can open an account in as little as 10 minutes after the application is received.
  2. *2 A designated screening is required for personal loan service applications.
  3. *3 Electronic money issued by Seven Card Service Co., Ltd.
  4. *4 Service operated by Seven Bank’s equity-method affiliate TORANOTEC Asset Management Ltd.

The “real-time money transfer function” supports diversified work styles in terms of finances

In addition to account services, Seven Bank creates new financial services that are not bound by conventional concepts, incorporating elements like responses to lifestyle diversification and the growth of the sharing economy. The “real-time money transfer function” supports the diversification of work styles in terms of finances, allowing companies to make a variety of remittances immediately, in cooperation with an outside service operator like an application programming interface (API) connection. For example, with the diversification of work styles, companies can use an immediate compensation service tied to the real-time money transfer function to pay employees for the work done on a specific day, allowing employees to receive the payment on the same day in the amount they want.

Doreming
enigma
payme
advancedpaysaison
staffexpress
uniontechnologysystem
taimee
banq
shotworks
シェアフル
デイワク
 Worker's Pro
As of September 11, 2020

"ATM Receipt (cash receipt service)" allows customers to receive cash without having an account

The “ATM Receipt (cash receipt service)” allows customers to receive cash without having an account, meeting the needs of companies making payments to their customers in growing areas like e-commerce and the sharing economy.
After receiving a number by email or other method from the company, the customer can receive the cash at any time by simply entering that number into a Seven Bank ATM. Because the payment does not pass through a bank account, the company does not need to collect and manage customers’ account information, adding a level of convenience for both the company and the customer.
Going forward, Seven Bank will continue to aim to provide new value in people’s daily lives that keeps pace with changes in the new age.