Customer Service
Please visit the links provided for information about the below procedures.
Change Personal Information (Address, Telephone Number, Occupation, Email Address, etc.)
As Seven Bank generally sends out mail with "no forwarding service," please be prompt in registering any changes to your address.
Address, Telephone Number, Occupation, etc.
You can change your address, telephone number, occupation, and other information by going to "Customer Service" through the Direct Banking Service.
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Logon and change your address, telephone number, occupation, etc.
Email Address
You can register or change your email address from "Customer Service" through the Direct Banking Service.
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Logon to register or change your email address
Name
Please contact the Contact Center if you change your name.
Information will be provided about changing your name and having a cash card reissued.
Balance Certificate Issuance
Please contact the Contact Center if you would like a Balance Certificate. Balance certificate issue fees are as follows - "Periodical issue: 330 Yen for 1 certificate (including consumption tax, etc.)," "Irregular issue: 550 Yen for 1 certificate (including consumption tax, etc.)."
Contact CenterTermination of Account
Please contact the Contact Center if you wish to terminate an account. You will be mailed an account closing form. We will transfer all deposits plus interest to an account of another bank with the current account holder's name (Seven Bank will pay the transfer fee). All Time Deposits held will be subject to cancellation before maturity.
Contact Center-
Click here for information about charges for Seven Bank account transactions.
