If you use the Direct Banking Service for the first time
EnglishEN
The Direct Banking Service enables you to conduct not only balance inquiries and money transfers but also other services, such as reissuing a cash card, changing the registered address or telephone number, and applying for and using various services, at any time and place you choose.
- *The Direct Banking Service is available to customers holding Seven Bank accounts.
- *App authentication is required to use the Direct Banking Service.
You can use the Direct Banking Service with a smartphone or computer.
To use the service, you need to configure the settings to use the International Money Transfer App.
How to use the Direct Banking Service
You need to register for the Direct Banking Service using the app.
- *Even when you use the Direct Banking Service with a computer, you need to register using the app.
- *App authentication is required for some transactions via the Direct Banking Service.
For more information on the authentication method, click here.
Register using the app (required)
Please download the International Money Transfer App.
After that, configure the settings to use the app, and then register for the Direct Banking Service.
You can see how to set up the app and register for the service in the following video.
Log on and use
(i) Logon to the Direct Banking Service
<To log on using the app>
Select "Direct Banking Logon (English)" on the menu.
<To log on via the website>
Open the logon screen for the Direct Banking Service.
Enter your registered "logon ID" and "logon password."
- *Click the following button to open the logon screen.
After entering the logon ID and password, you need to perform authentication using the app.
For more information on app authentication upon logon, clickhere.
(ii) Authentication when conducting transactions * Case of money transfer
Some transactions require app authentication. Complete the procedure according to the following steps.
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1.Enter the details of the money transfer on the Direct Banking Service screen, and tap the "Approve by the App" button.
＊ For security reasons, you need to compete the procedure up to Step 11 within three minutes after tapping the "Logon" button.
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2.When the "Approval Pending" screen is displayed, open the Seven Bank Money Transfer App.
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3.Make sure that the top page of the app is displayed.
＊Do not log onto the app by tapping the logon button on the top page (which means you should not have your account number or other account information displayed on the top page).
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4.Tap the " Approval History" button on the lower right of the top page of the app.
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5.Enter your app passcode (4-digit number).
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6.Select the appropriate transaction (Unconfirmed/Logon).
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7.Tap the "Display one-time password" button if the information displayed is correct.
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8.Memorize the one-time password displayed on the app screen.
- ＊Do not tap the "Close" button on the lower part of the screen.
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9.Go back to the Direct Banking Service screen (internet browser) displayed in Step 2.
- ＊ In order to display the Direct Banking Service screen (browser), you need to switch from the app to the browser.
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10.After you go back to the screen in Step 9, wait for a few seconds without doing anything. The one-time password entry screen will be displayed automatically.
Enter the one-time password and tap the "Transfer" button.
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11.The screen to notify you of completion will be displayed.
Now the money transfer procedure has been completed.
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If you use the Direct Banking Service for the first time,
please first set up the Seven Bank International Money Transfer App and register to use the service.
How to set up the Seven Bank International Money Transfer App
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