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Important Notice

January 22, 2021

[Important] Discontinuance of the acceptance of registered seals and registered signatures in procedures for Seven Bank services

From July 1, 2021, we will discontinue the acceptance of registered seals and registered signatures (hereinafter referred to as "registered seals and signatures") in procedures for our services.

If you have used your registered seal and signature thus far in performing procedures to use our services,* we hereby notify you that we will verify your identity by our prescribed methods instead, such as requesting the submission of identity verification documents or making inquiries by phone.

  • (*) This change will apply to customers who opened Seven Bank Accounts on or before January 13, 2014, and who have not used the Direct Banking Service.

Along with the discontinuance of the acceptance of the registered seal and signature, you will need to register for our Direct Banking Service and register your email address in order to complete some procedures, such as applying for the Automatic Payment Service.Upon this change, you will not be required to follow any additional procedure.
In order to start using the Direct Banking Service, you need to register for the service.
For more information, please refer to the Guide to Using the Direct Banking Service.

<Guide to Using the Direct Banking Service>

https://www.sevenbank.co.jp/english/personal/guide/

If you have any questions on this notice, please contact us at the following address.

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