February 15, 2021
Updated July 27, 2022
Updated September 26, 2023
Updated January 6, 2025
Updated August 1, 2025
Updated May 21, 2026
Updated June 14, 2026

Important Notice

Request for Submission of Photocopy of Residence Card

We request our customers with foreign nationalities to submit photocopies of their residence card or special permanent resident certificate (hereinafter referred to as “residence card”).
If you do not agree to make a submission or your period of stay expires before you make a submission, we may restrict your transactions or terminate your account.

  • We take this measure based on Article 22, Paragraph 6 of the Seven Bank Banking Terms and Conditions.
    Please make a submission as soon as possible as it may take about four business days for us to confirm your submission.

How to submit

If you have a renewed residence card

  • 1.

    In the case of a residence card renewed on or before June 13, 2026
    Register the extension of your period of stay via a Seven Bank ATM.
    For more information, go to the following site.

    ATM procedure site

    Residence Card submission site新しいタブで開く

  • 2.

    In the case of a residence card renewed on or after June 14, 2026
    Register the extension of your period of stay via the Residence Card submission site on our website.
    For more information, go to the following site.

    Residence Card submission site新しいタブで開く

If you are in the process of applying for renewal of your residence card

Register the extension of your period of stay via the Residence Card submission site after the procedure for the renewal of your residence card is completed.

If you may not be able to submit a photocopy of your renewed residence card before your period of stay expires, inform us via the Residence Card submission site that you are in the process of applying for renewal.

For more information, go to the Residence Card submission site.

Residence Card submission site新しいタブで開く

If you will move outside Japan without renewing your residence card

You need toclose your account別ウインドウで開きますbefore leaving Japan.

  • This is required under Article 22, Paragraph 8 of the Seven Bank Banking Terms and Conditions.

As part of our measures against money laundering and terrorist financing, we request our customers with foreign nationalities to submit photocopies of their residence cards.

  • If you are moving outside of Japan, please be sure to close your account before moving.