August 1, 2025

Important Notice

Notice on opening of an account

1. Change of the age eligible to "open an account by mail"

As from Wednesday, August 20, 2025, the age eligible to "open an account by mail" will change.

Before change: No age limit
After change: Only people aged under 15 years will be eligible.

As from Wednesday, August 20, 2025, people aged 15 years or older will not be able to apply for an account by mail.
Please apply by other methods as described below.

<For Japanese nationals>

  • -People aged 16 years or older can apply using the app or via an ATM.
  • -People aged 15 years can apply via an ATM.

<For foreign nationals>

  • -People aged 16 years or older can apply via an ATM or via the website (scheduled to start on August 20).
  • -People aged 15 years can apply via the website (scheduled to start on August 20).

For more information on how to open an account, click here.

Open a Seven Bank Account (APP)

Open a Seven Bank Account (ATM)

  • If you have commenced the application procedure on the relevant webpage on Tuesday, August 19, 2025 (by 6:00 p.m.), to open an account by mail, and requested the necessary documents for the mail procedure, you can continue the procedure to "open an account by mail." Please fill in the documents and return them to us as soon as you receive them.
  • For people aged 15 years or older: if you have applied to open an account by mail by Tuesday, August 19, 2025, but you need to reapply due to any problem with the documents you submitted, please apply again via the website by 6:00 p.m. on Tuesday, August 19, 2025, or use any other account opening procedure if you reapply on or after Wednesday, August 20, 2025.

2. System maintenance for the procedures to "open an account by mail" and "application for Account opening with International Money Transfer Service"

System maintenance is scheduled from 6:00 p.m. on Tuesday, August 19, 2025, to 12:00 a.m. on Wednesday, August 20, 2025.
During this period, we will not be able to accept applications through the procedures to "open an account by mail" and "application for Account opening with International Money Transfer Service" We ask that you apply after the maintenance is complete.