Updated February 28, 2024
February 8, 2024

Notice

Revision of Certificate Issuance Fees and Partial Suspension of Regular Issuance of Balance Certificates due to Launch of Certificate Receipt Service at Convenience Stores

About Certificate Receipt Service at Convenience Store

This service allows customers to access to transaction statements (savings deposit) and balance certificates (savings deposit, time deposit, and card loan), which can be received at multi-copy machines installed at Seven-Eleven stores nationwide on the same day at the earliest by applying in advance via 7BK App.

Revision of Certificate Issuance Fees and Partial Suspension of Regular Issuance of Balance Certificates

For transactions applied before September 30, 2024, the revised fees will apply if the transaction takes place on or after October 1, 2024.

Fees for Individual Customers

Before Revision After Revision
Tansaction Statement Fee Reissue/ Extra Issue 550 JPY / Letter
for one monthly statement
1,100 JPY / Letter
for one monthly statement
Balance Certificate Issuance Fee Irregular Issue 550 JPY / Letter 1,100 JPY / Letter

Fees for Corporate Customers

Before Revision After Revision
Balance Certificate Issuance Fee On-demand Issue 550 JPY / Letter 1,100 JPY / Letter

From October 2024, we will partially suspend Regular Issuance of Balance Certificates service for Individual Customers.
The service will be sent out for the last time for September 2024. For the issuance of balance certificates after that period, please kindly use Certificate Receipt Service at Convenience Store.