Notification Email Service
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For safer and more convenient use of your Seven Bank account, please use our Notification Email Service.
What is Notification Email Service?
This service will send notifications to your registered email address in relation to your transactions conducted via an ATM or the Direct Banking Service.
Notifications concerning matters that need to be confirmed with you, such as important transactions and security measures, will be sent as "Notifications that you must receive."
For notifications concerning announcements from the Bank and transactions via the Direct Banking Service, you can optionally change the receive options settings.
Please log on to the Direct Banking Service and select "Customer Service" to change the settings.
Notifications that can be optionally enabled or disabled are indicated in the "List of Notification Emails."
List of Notification Emails
The Notification Email Service will send you the following emails. You need to separately set up to receive emails in the 
category.
Notifications that you must receive
Important notifications relating to security measures or request for change of address
| Notification Email Category | Notification Email Title | Email Sending Time |
|---|---|---|
| (1) Notifications on cash cards | Change of cash card PIN | Only when required |
| Expiry of cash card PIN | Only when required | |
| Request to issue a cash card temporary PIN received | Only when required | |
| Suspension of cash card enabled/disabled | Only when required | |
| Suspension of Direct Banking Card enabled/disabled | Only when required | |
| Notice about receipt of request to reissue cash card | Only when required | |
| Notice about procedure to issue cash card | Only when required | |
| Notice about delivery of cash card | 8:00～21:00 | |
| Notice about procedure to reissue cash card | 8:00～21:00 | |
| Notice about Debit Card Service Agreement | 8:00～21:00 | |
| (2) Notifications on procedures via the Direct Banking Service | Registration for Direct Banking Service | Only when required |
| Logon ID change or reset | Only when required | |
| Logon password change or reset | Only when required | |
| Logon password locked | Only when required | |
| Receipt of / reply to inquiry by email | Only when required | |
| Suspension or resumption of Direct Banking Service access | Only when required | |
| Confirmation number lock or unlock | Only when required | |
| App Setting / App Authentication lock or unlock | Only when required | |
| Denial or timeout of App Authentication | Only when required | |
| Change of notification email receipt settings | Only when required | |
| Point Service registration cancellation | 8:00～21:00 | |
| (3) Notifications on money transfers | [Transfer by app] Request for money transfer received | Only when required |
| [Transfer by app] Money transfer failed | Only when required | |
| [Transfer by app] Money transfer executed | Only when required | |
| [Transfer by app] Change of transfer limit | Only when required | |
| Direct Banking Service money transfer request received | Only when required | |
| Changing transfer limit via Direct Banking Service | Only when required | |
| New set-up of Automatic Money Transfer | Only when required | |
| Payment request via Online Payment Service | Only when required | |
| Transfer deposit canceled | Only when required | |
| Unable to complete transfer -- funds returned to account | 8:00～21:00 | |
| (4) Notifications on the Loan Service | Loan Service: Application for new contract/increase in borrowing limit has been received | Only when required |
| Loan Service: Contract screening process | 8:00～21:00 | |
| Loan Service: Contract | 8:00～21:00 | |
| Confirmation of Loan Service repayment | 8:00～21:00 | |
| Loan Service: Suspension of new loan borrowing | 8:00～21:00 | |
| (5) Notifications on the Debit Card Service | Notice of Debit Card Service withdrawal | Only when required |
| Notice of Debit Card Service transaction result | 8:00～21:00 | |
| (6) Notifications on the Automatic Payment Service | Registration for Automatic Payment complete | Only when required |
| Automatic Payment complete successfully | Only when required | |
| Automatic Payment cancelled | 8:00～21:00 | |
| (7) Notifications on transactions via ATMs | Change of limit at ATM | Only when required |
| Suspension of cancellation of Time Deposit at ATM disabled | Only when required | |
| Submission of annual income information via ATM | Only when required | |
| Notice about procedure for Facial Recognition Transaction Service | Only when required | |
| (8) Important notifications on accounts | Notice about procedure to open account | Only when required |
| Important notifications on account and services | 8:00～21:00 | |
| Notification concerning Time Deposit | 8:00～21:00 | |
| Restriction/canceled restriction of your Seven Bank Account | 8:00～21:00 | |
| Notice of possible withdrawal of unused account management fee | 18:00～21:00 | |
| (9) Important notifications on your registered information | Change of name, address, telephone number, etc. | Only when required |
| Change of other registered information | Only when required | |
| Email registration, change, or deletion | Only when required | |
| Telephone number verification | 8:00～21:00 | |
| Address verification | 8:00～21:00 | |
| Inability to deliver email | 8:00～21:00 | |
| Request for checking customer information | 11:00~21:00 |
Notifications that can be enabled/disabled
| Notification Email Category | Notification Email Title | Email Sending Time |
|---|---|---|
| (1) Notifications from Seven Bank about products/services | Notifications from Seven Bank about products/services | 8:00～21:00 |
| App Authentication cancellation | 8:00～21:00 | |
| Information on application for increase of borrowing limit for Loan Service | 11:00～20:00 | |
| (2) Notification of Logon | Notification of logon (Internet Banking) | Only when required |
| (3) Notifications for withdrawals and money transfers through a Seven Bank ATM | Notifications for withdrawals and money transfers through a Seven Bank ATM | Only when required |
| (4) Notification of Debit Card Service | Notice of Debit Card Service transaction | Only when required |
| Notice of fixed debit amount | 8:00～21:00 | |
| (5) Notification of Time Deposit maturity | Time Deposit maturity date | 8:00～21:00 |
| Automatic renewal of Time Deposit | 8:00～21:00 | |
| Redemption at maturity of Time Deposit | 8:00～21:00 | |
| (6) Notification of Transferred Deposit | Notification of transferred funds | 8:00～21:00 |
| (7) Notification of Automatic Money Transfer | Scheduled Automatic Money Transfer | 8:00～21:00 |
| Automatic Money Transfer complete | 8:00～21:00 | |
| End of Automatic Money Transfer schedule | 8:00～21:00 | |
| (8) Notification of Automatic Money Transfer unavailability | Automatic Money Transfer unavailability | 8:00～21:00 |
| (9) Notification of Scheduled Money Transfer | Scheduled Money Transfer | 8:00～21:00 |
| Scheduled Money Transfer complete | 8:00～21:00 | |
| (10) Notification of Scheduled Money Transfer unavailability | Notification of Scheduled Money Transfer unavailability | 8:00～21:00 |
| (11) Notification of successful Automatic Payment | Automatic Payment complete successfully | 8:00～21:00 |
| (12) Notification of failed Automatic Payment | Automatic Payment unavailability | 8:00～21:00 |
| (13) Notification of Loan Service | Loan Service: Borrowings | Only when required |
| Partial or entire Loan Service repayment | Only when required | |
| Loan Service: Scheduled repayment date | 8:00～21:00 | |
| Loan Service: Notification of scheduled repayments | 8:00～21:00 | |
| (14) Notification of International Money Transfer | Receipt of International Money Transfer (Cash at an Agent Location) reques | Only when required |
| Receipt of International Money Transfer (Deposit into a Bank Account) request | Only when required | |
| ATM International Money Transfer request (Cash at an Agent Location) receipt | Only when required | |
| ATM International Money Transfer request (Deposit into a Bank Account) receipt | Only when required | |
| (15) Notification of Point Service | Points granted | 8:00～21:00 |
| Inability to grant points | 8:00～21:00 | |
| Point expiry | 8:00～21:00 | |
| (16) Notification of monthly Statement | Finishing transaction statement creation | 8:00～21:00 |
| (17) Notification of Scheduled Transaction Reminder | Notification from the Scheduled Transaction Reminder | Only when required |
Notifications in response to customer's transactions and procedures
| Notification Email Category | Notification Email Title | Email Sending Time |
|---|---|---|
| (1) Time Deposit | Time Deposit placed | Only when required |
| Receiving request to change the maturity instruction of Time Deposit | Only when required | |
| Time Deposit cancellation | Only when required | |
| Request for Suspension of Cancellation of Time Deposit at ATM accepted | Only when required | |
| (2) Domestic Money Transfer | Suspension / resumption / cancellation of Automatic Money Transfer | Only when required |
| Registered receiver deleted | Only when required | |
| (3) International Money Transfer | Application for International Money Transfer Service Agreement received | Only when required |
| Request for registering/deleting receiver of International Money Transfer accepted | Only when required | |
| (4) Automatic Payment | Automatic Payment application procedure complete | Only when required |
| (5) Point Service | Point Service registration, change, or cancellation | Only when required |
| (6) Other Procedures | Cancellation of transaction | Only when required |
| Deletion of scheduled transaction | Only when required | |
| Notifications on other procedures | Only when required |
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Log on and set up to receive notification emails