Current Position:HOMENotification

Important Notice

September 26, 2018

Please be sure to read the following

You may no longer be able to use the International Money Transfer Service that you are currently using!

Submitting Your Individual Number (My Number)

The My Number system was introduced in January 2016 as "social infrastructure to increase administrative transparency, bring greater convenience to the public, and create a fair and just society."

For more details about the My Number system, see HERE (Cabinet Office, Government Of Japan website)

  • Seven Bank checks every customer's My Number when they sign up for the International Money Transfer Service for the purpose of creating legal documents related to international money transfers and other transactions. Your My Number will also be used for account numbering tasks.
  • In accordance with the "Bank Account Numbering System," which links bank accounts and My Number, that began in January, 2018, Seven Bank is requesting that all customers with a Seven Bank Account submit their My Number (submission is not compulsory).

1Customers who were signed up with the International Money Transfer Service before the My Number system began

Customers who signed up with the International Money Transfer Service before the My Number system began (on or before December 31, 2015) must submit documents related to My Number by December 31, 2018.

  • If you do not submit your My Number by December 31, 2018, your use of the International Money Transfer Service will be suspended from January 1, 2019 until you submit your My Number.

For details of how to submit your My Number, see HERE.

2Customers who sign up for the International Money Transfer Service in the future

You need to submit a document proving your identity and documents related to your My Number.
Note that until you submit all documents related to your My Number, you cannot use the International Money Transfer Service.
For notes and required documents about submitting your My Number, see HERE.

3A Request from Seven Bank to Submit Your My Number in Accordance with the Bank Account Numbering System

In accordance with the bank account numbering system, Seven Bank is requesting that all customers with a Seven Bank Account submit their My Number (submission is not compulsory).
The bank account numbering system links your bank account to your My Number. It will be used for name-based aggregation with deposit insurance and the like, and for monetary and tax audits conducted by government agencies.
Note that you are not required to submit your My Number for this system. Hence, you will not experience any disadvantages to transactions if you do not submit your My Number.

(Customers who have signed up for the International Money Transfer Service must submit their My Number.)

  • For details, see the letter that you received with your cash card.
  • If you opened your account on or before December 31, 2017 and/or lost the letter included with your cash card, we will send you details about the Individual Number submission form and method, so please contact the Seven Bank Telephone Center.
  • The following documents are required when submitting your My Number.
    • Individual Number submission form (cash card letter/paper)
    • Number confirmation document (one of the following)
      Copies of both sides of the notification card
      Copies of both sides of your My Number card
      ○Residence Certificate that contains your My Number (issued within the last six months)*
      *A copy is also acceptable.

Customer Center : 0120-937-711 (English / Toll free)
Mondays thru Fridays 10:00-20:00
Saturdays, Sundays and Public Holidays 10:00-17:00
(Except 1/1-1/3)

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