Important Notice

Abolition of Authentication Method Using "Customer ID" and "Confirmation Number" in Direct Banking Service (scheduled in August 2026)

Thank you for your continued use of Seven Bank.

In order to ensure that our customers can use the Direct Banking Service via their computers or smartphones more securely, we have introduced the Application Authentication Service.

At present, some types of transactions accept the authentication method using the "Customer ID" and "Confirmation Number" printed on the back of a cash card or Direct Banking Card.
To enhance safety in using the Direct Banking Service, we will abolish this authentication method and will make app authentication mandatory.
If you currently use the International Money Transfer App or the My Seven Bank App, you do not need to take any additional action. However, please be careful not to accidentally dispose of the card on which your "Customer ID" and "Confirmation Number" are printed before the abolition.
We apologize for any inconvenience this change may cause and appreciate your understanding and cooperation.

＊Even if you do not use the app, you can still conduct transactions with your cash card (using ATMs and the debit card function).

For details of "Customer ID" and "Confirmation Number"

If you have not set up the app

To use the Application Authentication Service, you need to set up the International Money Transfer App or the My Seven Bank App.
If you have not set up the app, please complete the settings, then, the authentication method for the Direct Banking Service will be changed to app authentication automatically.

＊App authentication using the International Money Transfer App is available when using the English version of the Direct Banking Service.If you use the Japanese version of the Direct Banking Service, please use the My Seven Bank App.
＊Use of the Application Authentication Service is free of charge.

How to set up the app and use app authentication

More information is available via the following links.

How to set up the International Money Transfer App

How to set up the My Seven Bank App (only in Japanese)

How to use app authentication

Time of abolition

The abolition of the authentication method using the "Customer ID" and "Confirmation Number" is scheduled in August 2026.
We will announce on our website when we have decided further details.

Benefits of registration with the app

Once you register with the app, you can use various functions that allow you to use your account safely and conveniently, in addition to the Application Authentication Service.

Seven Bank International Money Transfer App

-Nine languages are supported. If you use this app, you can check the balance of your ordinary deposit in English.
-You can directly log on to the Direct Banking Service via the app, without entering your logon ID or logon password.

Download Money Transfer App

For details of the Seven Bank International Money Transfer App.

My Seven Bank App

-You can directly log on to the Direct Banking Service via the app, without entering your logon ID or logon password.
-You can check your account balance and account statements at any time via the app (statements of deposit, debit and loan balances are managed collectively).
-You can deposit and withdraw cash via an ATM by using your smartphone, without using your cash card.
-No fee is charged for a money transfer to a Seven Bank account via the app.
-If you register your Seven Bank account with 7iD via the app, you can get Seven Miles through transactions on your account.

Download My Seven Bank App

For details of the My Seven Bank App.