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Identity Verification Documents

Seven Bank confirms the identity of the account holder using identity verification documents in order to provide customers with safe and secure transactions.
The required identity verification documents vary depending on how you receive your cash card.

  • If an International Money Transfer contract will be made on and after Januart 1, 2016, submission of documents related to Individual Number or My number is required, in addition to the submission of identity verification documents.
    More information can be found here.

Identity Verification Documents Required for Opening an Account

When Opening an Account Online

The identity verification documents do not need to be presented to Seven Bank except when receiving the cash card using the ID Confirmation Delivery Service.

Identity Verification Documents Required When Using ID Confirmation Delivery Service (Japanese Only)

  • The following customers are unable to complete the statutory procedure for identity verification online. If you fall under any of the following, please make an application by mail.
    [Customers who are required to make an application by mail]
    - Customers who are foreign nationals
    - Customers aged less than 15
    - Customers whose name is written in hiragana or katakana

When Opening an Account by Mail

Enclose 2 documents ((1) 1 official certificate + (2) 1 receipt or invoice such as a utility bill) from the list noted below with your application form in the return envelope when mailing.

  • Note that the documents that are mailed will not be returned.

  • We strictly adhere to all laws and ordinances when handling personal information noted on identity verification documents that are provided (Refer to "Privacy Policy").

  • For applicants under the age of 15, "identity verification documents (official certificate + receipt or invoice)" for the account holder and the "identity verification documents and the signature of the parent or guardian" are required.

  • In order to confirm the authenticity of the application, Seven Bank may call the applicant at a later date.

(1)Official Certificate (1 of the Following Documents)

An official certificate that has the same name, address and date of birth as what is entered on the application form.

Valid copies at the time received by Seven Bank

Driver's License (Japanese only)
If a change is recorded, copy the reverse side as well. Confirm that it is not expired.

Passport (Japanese only)
If the passport does not have an IC chip, copy the page with the photo, current address and the seal of the Minister for Foreign Affairs. If the passport does have an IC chip, copy the page with the photo and the current address.
Confirm that it is not expired.

National Health Insurance Card (Japanese only)
Copy all pages necessary to show the name, current address and date of birth.
If you are a non-working dependent, the page that shows the dependents must also be copied.

Residence Card (Japanese only)
Including the back side

Basic Resident Registration Card (Only with photo) (Japanese only)
If the current address, etc., is noted on the reverse side, copy the reverse side as well.
Confirm that it is not expired.

Pension Handbooks (Japanese only)
Handbooks without a publisher seal are not accepted.
An imprint of the publisher seal is required for corrections. Handbooks without a publisher seal for any corrections are not accepted.

Official Copy (Photocopies are not accepted)
Accepted by Seven Bank within 3 months after it is issued

Certificate of Residence (Japanese only)
Only an official copy of the certificate of residence is valid (it is not a photocopy).

Certificate of Items Stated in Resident Register (Japanese only)

Seal Registration Certificate (Japanese only)

  • Foreign nationals must always enclose a "photocopy of residence card."
    In addition, use the name field for alphabet entry on the application form for applicants with names in alphabet or in other foreign characters.

  • When an address and the registered domicile are noted in the document, if the address and the registered domicile are different, black out the registered domicile.

  • The photocopy must be the actual size using A4 or B5 paper so that the top portion is not cut off.

  • If the document (*valid copies at the time received by Seven Bank) is issued by a government agency, even though it is not listed above, and it has the "Name," "Current address" and "Date of birth" of the applicant in the document, it can be used as an identity verification document for the account application form. If there is no check box for the "official certificate" you are using on the account application form, ticking the "official certificate" check box on the application form is not required when applying.

(2)Receipt or Invoice (1 of the Following Documents)

A receipt or invoice that has the same name as what is entered on the application form.

  • The receipt or invoice accepted by Seven Bank within 6 months after it is issued.

  • If the account holder does not have a receipt or invoice in his or her name, a receipt or invoice from a relative, with the same last name that is living with the account holder (showing the same address as the application form), can be used.

  • An account cannot be opened under a false name or using the identity of another person. In addition, it is illegal to sell, buy or assign accounts and for another person to use your cash card.
  • If misuse or fraud is discovered for a crime in which a bank transfer scam is carried out for an existing account or an account is opened using falsified or forged identity verification documents, measures shall be taken to suspend or terminate the account and report the event to the proper authorities pursuant to the law.

International Money Transfer Service

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