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Cases Where Debit Card Service Is Not Available

The Debit Card Service is not available in the following cases:

The balance of your Seven Bank Account is insufficient.
Check your balance and deposit funds.
You have exceeded your debit card limit.
Check your debit card limit. To change the limit, click here.
The member merchant you used does not provide the Debit Card Service.
The Debit Card Service is not available for some types of payments, such as for expressway toll charges and purchases made on airplanes.
The Debit Card Service may be suspended temporarily in order to prevent unauthorized use or for other reasons.
If this happens, please call the Seven Bank Telephone Center or the JCB DebitCard Information Desk.
You entered an incorrect PIN repeatedly.
If you entered an incorrect debit card PIN a certain number of times, your PIN is locked and can no longer be used. If this happens, you need to have a Cash Card with Debit Card Service reissued. For more information, please call the Seven Bank Telephone Center.

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