Procedure for Opening an Account: Open an Account

Start Opening an Account: Open a New Account

  • As from Wednesday, August 20, 2025, the age eligible to "open an account by mail" will change.

Before change: No age limit
After change: Only people aged under 15 years will be eligible.

As from Wednesday, August 20, 2025, people aged 15 years or older will not be able to apply for an account by mail.
Please apply by other methods as described below.

For Japanese nationals

  • -People aged 16 years or older can apply using the app or via an ATM.
  • -People aged 15 years can apply via an ATM.

For foreign nationals

  • -People aged 16 years or older can apply via an ATM or via the website (scheduled to start on August 20).
  • -People aged 15 years can apply via the website (scheduled to start on August 20).

For more information on how to open an account, click here.

Open a Seven Bank Account (APP)

Open a Seven Bank Account (ATM)

  • If you have commenced the application procedure on the relevant webpage on Tuesday, August 19, 2025 (by 6:00 p.m.), to open an account by mail, and requested the necessary documents for the mail procedure, you can continue the procedure to "open an account by mail." Please fill in the documents and return them to us as soon as you receive them.
  • For people aged 15 years or older: if you have applied to open an account by mail by Tuesday, August 19, 2025, but you need to reapply due to any problem with the documents you submitted, please apply again via the website by 6:00 p.m. on Tuesday, August 19, 2025, or use any other account opening procedure if you reapply on or after Wednesday, August 20, 2025.

Start: Begin application and

  • Please note that customers who do not have a smartphone are able to conduct transactions via ATMs and use the Debit Card Service but are unable to use the Direct Banking Service.
  • Please check Precautions When Making an Application before you make an application.
Step.1Register an Email Address

A link to the application page will be sent to the email address provided.
After receiving the email with the link, use the link to go to the application page and complete the application within 24 hours.

  • iIf the application is not completed within 24 hours, you must start the application over again from the beginning.
  • iThere are 2 types of links ( for computer use and for smatphone use) provided in the e-mail. Use one of the links to apply.
Step.2Use the Email Link to Enter Personal Information at the Application Page

After confirming and agreeing to the terms and conditions, enter your personal information.

Ways to Apply Open an Account by Mail
(This way is used to receive documents for opening an account.)
Identity Verification Method Please enclose "2 identify verification documents" together with the completed application form, in the return envelope we sent to you.
How You Receive Your Cash Card Simple Registered Post
Time taken to receive the card
  • If you applied for a Cash Card with Debit Card Service
    You will receive a Cash Card with Debit Card Service and a Direct Banking Card by simplified registered mail in about two weeks from the date of application.
  • If you applied for a Cash Card without Debit Card Service
    You will receive a cash card by simplified registered mail in about one week from the date of application.
Receiver for Mail (Cash Card) Not Restricted to Account Holder
(Mail can only be opened by the account holder)

Identity verification document(s) required

Opening an account by mail
  • Submit two items: (1)  your residence card or special permanent resident certificate(photocopy); and (2) your resident record (photocopy not acceptable).
  • If you are a japan national, submit two items: : (1)  your resident record (photocopy not acceptable); and (2) your health insurance card.
  • ithe information entered at the time of online application. If the applicant is aged under 15, the "signature and identity verification document" of the applicant's legal guardian are required in addition to the "2 identity verification documents" of the applicant.
  • i Click here for more details about identity verification documents.
  • i Identity Verification Documents are required when applying.
  • iIf the application for opening an account goes during the period at the end of the year and the New Year or Golden Week holidays, processing may take longer than usual.
  • i If you are a U.S. person  as defined in the Foreign Account Tax Compliance Act (FATCA), we need to check matters regarding your U.S. tax liability under FATCA. For more information, please click here
Step.3Receive Cash Card

■If you applied for a Cash Card with Debit Card Service

You will receive a Cash Card with Debit Card Service and a Direct Banking Card by simplified registered mail in about two weeks from the date of application.

■If you applied for a Cash Card without Debit Card Service

You will receive a cash card by simplified registered mail in about one week from the date of application.

  • After sending a card, we will send an email to your registered email address to notify you of the tracking number of the registered mail.
  • -Subject: [Seven Bank] We sent you a cash card
  • -You can check the delivery status with the tracking number on Japan Post's Track and Trace Service.
    ⇒For the Track and Trace Service, click here(Japan Post's website will open)Open in new window.
Step.4Register for Direct Banking Service

You must "Register for Direct Banking Service" to use the Direct Banking Service.

Please complete the initial settings for the SEVEN BANK International Money Transfer App before logging on to the Direct Banking Service for the first time and registering for the service. App authentication is required to use the Direct Banking Service.

i
  • Identity verification documents are required when applying.
    Be sure to have an identity verification document which is specified by Seven Bank ready beforehand.
    Identity Verification Documents
  • If you fail to receive the cash card, your account opening will be cancelled. Please make sure to receive the card.
  • If there is any insufficiency in the information you have entered in an application form, an account will not be opened, and you will need to re-apply in order to open an account.
    Please note that we will not return any documents you send to us.